Looking for an exciting career?
We are looking for some great customer service representatives who love helping our customers. This position is located in Louisville, Ky.
You’ll be responsible for providing unprecedented customer service. You’ll work scheduled shifts in a call center environment
What You’ll Be Doing
-Monitors drug shipments and patient training between patients, physician offices and specialty pharmacies
- Understand reason for denial and take appropriate actions to resolve case
- Re-triage cases to appropriate specialty pharmacy when/if appropriate in a timely manner
- Set follow up alarms as appropriate to resolve patient prescription request
- Develops and works daily report and maintains e-mail of pending cases in a timely fashion
- Maintains all patient confidentiality
These positions are filling fast! Call Rylander Thornton at 404-400-7055 for more information.