ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Provides excellent customer service in a team environment.
2. Provides coverage for check in desks at 2 sites.
3. Provides coverage for check out desks at 2 sites.
4. Provides coverage for Treatment check out desks at 2 sites.
5. Provides coverage for the CT/PET scheduler which includes getting authorizations for tests.
6. Provides coverage for answering and transferring phones to the appropriate staff.
7. All these positions include tasks such as return and treatment scheduling, collection of payments, checking patients in and out of the computer system, checking current insurance cards, entering and retrieving orders, printing patient summaries and processing, authorizing with insurance and sending outside test orders to appropriate sites.
8. The phone system is on a computer but at times calls are directed to the operator and must be answered and transferred to the correct staff or physicians.