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Receptionist

San Antonio, TX

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Description

  • Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
  • Takes and relays messages in an accurate and timely manner.
  • Responds to emergency and urgent calls from patients in a timely manner.
  • Directs callers immediately to clinical staff as necessary.
  • Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party.
  • Provides a pleasant and helpful phone contact for callers.
  • Responsible for opening and closing the switchboard & in house paging system
  • Performs clerical duties as assigned to maintain workflow in the department.

 

Job Requirements

High school diploma or equivalent required.

Minimum 3-5 years of office experience in a medical setting.


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