2018 W-2s will be mailed to associates on January 31, 2019 to the home address on file as of January 4, 2019. Click here to read more.

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B2B Collections - Burbank, CA

Burbank, CA

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Description

High-volume B2B Collections -

Job Description • Collection calls/or correspondence in a fast paced goal oriented department • Provide customer service regarding collection issues, identifying and assisting to resolve payment discrepancies • Responsible for monitoring and maintaining assigned accounts – Collection calls/email correspondence, account adjustments, small balance write off’s and customer reconciliations • Accountable for reducing delinquency balance for assigned accounts • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department • Enlist the efforts of sales and senior management when necessary to accelerate the collection process • Must communicate and follow up effectively with sales department regarding customer accounts on a timely basis

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