2018 W-2s will be mailed to associates on January 31, 2019 to the home address on file as of January 4, 2019. Click here to read more.

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Customer Service Representative

SAN DIEGO, CA

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Description

RemX is looking for an experienced Customer Service / Order Entry Representative with previous experience working for a Life Science company for a contract to hire position in the Scripps Ranch area! This company offers a wonderful culture, team oriented environment, and room for growth! This position is offering $20-24 per hour, depending on experience. If you’re passionate about working for an organization that is innovative with science that helps people, this is the company for you! Please note, this is not an entry-level position, previous relative corporate experience is required. 

Please read through the description below and contact us today if this sounds like you.

Job Responsibilities:

  • Will be responsible for taking incoming orders and entering in company’s ERP system (SalesForce, SAP, previous CRM experience is highly desired)
  • Research and resolve customer issues and keep in constant communication with all departments within the company
  • Will follow up with customers via email (business to business) and phones and provide stellar customer service regarding the status of orders and RMA’s
  • This is a small but organized and busy team within a larger corporate environment, professionalism and team player attitude is desired
  • Assist with admin responsibilities that may be assigned
  • This is a temp to hire opportunity with room for a salary review upon permanency (performance related)

Job Requirements

  • 3+ years of previous CSR/Order Entry experience with a Life Science related company is required (Medical Device preferred)
  • Experience working in an FDA environment is highly desired
  • Excellent data entry skills
  • CRM/ERP experience preferred
  • Customer first attitude
  • Ability to work in a fast paced environment 
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