2018 W-2s will be mailed to associates on January 31, 2019 to the home address on file as of January 4, 2019. Click here to read more.


Questions? 1-888-481-3375

Call Center Representative

Louisville, KY

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Hours: Must be available between the hours of 8:00am-8:00pm M-F
Pay Rate: $15.50/hr
Employment Type: Long term contract with potential to go permanent

Key Responsibilities
Contact payers to verify patient eligibility and product specific coverage information
Interface with physicians, advocates, patients, and manufacturer representatives to obtain and provide drug specific coverage
Provide prior authorization assistance as well as claims assistance, including billing and coding instructions to physicians and/or office staff
Provide accurate and timely follow up to all reimbursement inquiries
Ensure that the intake information is accurate and complete in order to perform all reimbursement research
Research and compile payer specific information for reimbursement database
Utilize internal resources to identify and provide alternate funding sources for patients without insurance or adequate coverage through their insurer

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