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Billing Analyst

Los Angeles, CA

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The Billing Operations Analyst will report to the Business Operations Manager and work closely with cross-functional teams. The Billing Analyst owns the billing and reporting processes for external clients/partners. You will serve as liaison between the business and cross-functional teams including but not limited to IT, Accounting, Legal, and Procurement to effectively address and resolve issues. The Billing Analyst prepares monthly , quarterly, and yearly reporting and conducts research and analysis on complex billing and reporting inquiries from all parties.
The successful candidate will be comfortable working in a fast-moving, constantly evolving and dynamic environment, and have the vision to make process improvement recommendations to automate and improve client/partner billing processes and operational practices influencing billing and reporting. 
  • Data gathering from company databases to create pivot tables and graphs to prepare daily, monthly, quarterly or annual spreadsheets and needed for reporting, analysis and documentation.
  • Provide operational support of client and partner processes by tracking and executing energy usage reimbursement and true up calculations according to contractual terms.
  • Proactively investigate complex payment and billing issues and recommend solutions for billing and operational efficiencies affecting the customer and partner experience.
  • Ability to explain calculations verbally to internal teams and external clients/partners.
  • Assist with account reconciliations and invoicing reviews.
  • Collaborate with cross-functional teams on reporting requests. 
  • Review and interpret terms and conditions of contracts and be able to confirm validity and accuracy of associated billing.
  • Special projects and duties as assigned.
  • Mapping, building, supporting, and updating team-specific solutions, processes, reporting, and supporting documentation.

Job Requirements

  • Bachelor's degree in business or related field is preferred.
  • Minimum 4 years’ experience in reporting and/or billing analysis role. Within the electric vehicle or energy industry a plus.
  • Proven accuracy in data analysis and reporting.
  • Superior Microsoft Excel Skills; VLOOKUPs, references and formulas
  • Intermediate Microsoft Access Skills
  • Excellent quantitative and critical thinking skills.
  • Strong time management skills with the ability to meet quick turnaround times.
  • Expert at team collaboration.
  • Demonstrated success in delivery of multiple projects within strict timelines.
  • Ability to think creatively and learn quickly in a fast-paced and changing environment.
  • Enhance and update templates and standardize processes for scale.
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