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Help Desk

Braselton GA

Base Pay: 14.00 per HOUR

Our client in Braselton, GA is seeking people with a passion for Information Technology. Are you a gamer? Do you enjoy troubleshooting computer is...

Our client in Braselton, GA is seeking people with a passion for Information Technology.

Are you a gamer? Do you enjoy troubleshooting computer issues? If you answered yes - this is the position for you!! This is an excellent opportunity to get your foot in the door at a well-known company.

POSITION OVERVIEW:

As a part of the Help Desk Team, you will be responsible for delivering support to the users in our stores. The objective is to record incidents in our ticketing system and resolve them. Unresolved issues will be passed to 2nd level support after investigation. You must maintain a respectful and positive tone with our users at all times.

ESSENTIAL JOB FUNCTIONS:

  • Identify and handle store phone inquiries completely and accurately
  • Resolve customer complaints and problems to the satisfaction of the user
  • First level support for:
    • POS software and hardware issues
    • Telecom and network issues
    • Incidents related to in-house applications
    • Incidents related for Microsoft Office, Citrix and other applications
    • iPod hardware and in-house software issues
  • Maintain accurate user data including documentation of discussions, issues, user requests or other relevant information into Contact Center systems as required and managing/prioritizing workload
  • Use technology tools as directed and within established guidelines
  • Maintain confidentiality of the organization’s user data
  • Participate in individual and team training and meetings to ensure knowledge is up-to-date
  • Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem
  • Observant in reporting unusual circumstances or possible security concerns in the field to management
  • Ability to work independently, adhere to work schedule and manage regular duties with minimal supervision

 

 

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Call Center Representative

Alpharetta GA

Base Pay: $14/hr - Weekly Pay

Our client, in Alpharetta  has multiple immediate openings for Call Center Representatives. If you are an experienced call center professional...

Our client, in Alpharetta  has multiple immediate openings for Call Center Representatives. If you are an experienced call center professional who enjoys customer service, this is a GREAT opportunity for you!

Summary:

Individuals in this role, will be handling calls from various customers who have questions regarding their tax filing status. Customer Service Representatives will be responsible for managing all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Customers may be internal or external with requests of varying degrees of complexity. This position will be responsible for handling between (45-65) calls per day.

Hours:

Tuesday-Saturday 9am-6pm

(Sunday, Monday - OFF)

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Document Prep Clerk

Lilburn GA

Base Pay: $11/hr

Requirements: Must be able to lift heavy boxes of 20lb-25lbs Must be comfortable climbing OSHA-approved ladder to carry/retrieve boxes on 20&rsquo...

Requirements:

  • Must be able to lift heavy boxes of 20lb-25lbs
  • Must be comfortable climbing OSHA-approved ladder to carry/retrieve boxes on 20’ shelving
  • High School diploma or equivalent.
  • 1-3 years of filing, or related experience
  • Ability to maintain repetitive motion through shift with standard breaks.
  • Must possess good organizational and time-management skills along with a strong attention to detail.
  • Individual must be goal oriented and self-motivated, and able to function well in a team environment

Responsibilities:

  • Cataloging/Manifesting (Populating Excel spreadsheet)
  • Prepping (Preparing files to be scanned)
  • Scanning (High speed and Large Format scanners)
  • Quality Control of scanned documents
  • File Uploading (Knowledge of file and network hierarchy)

 

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Call Center Representative

Alpharetta GA

Base Pay: $14.50/hr

We are seeking a Billing Call Center Rep to join our team! You will be responsible for helping customers by providing product and service informati...

We are seeking a Billing Call Center Rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

?Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

 

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Bilingual Call Center Representative

Alpharetta GA

Base Pay: $15/hr

We are seeking a Billing Call Center Rep to join our team! You will be responsible for helping customers by providing product and service informati...

We are seeking a Billing Call Center Rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

?Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

 

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Document Prep Clerk

Lilburn GA

Base Pay: $11/hr - Weekly Pay

Summary: The Document Prep Clerk will be responsible for prepping documents that are being formatted into digital format for client projects. Take...

Summary:

The Document Prep Clerk will be responsible for prepping documents that are being formatted into digital format for client projects. Take a lead role in working with management to ensure compliance and regulations are being followed.

ESSENTIAL RESPONSIBILITIES/DUTIES INCLUDE:

  • Sort documents to appropriate categories, remove staples and prep documents for scanning
  • Prep documents: removing physical breaks and placing a "bar-code target sheet" in place of physical breaks.
  • Maintain a facility that is organized and meets tour quality standards at all times.
  • Assist in clerical duties
  • Other duties as assigned

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Call Center Representative

Roswell GA

Base Pay: $14.50/hr - Weekly Pay

Our client in Alpharetta is looking for experienced call center professionals to aid in their financial customer service department. If you are an...

Our client in Alpharetta is looking for experienced call center professionals to aid in their financial customer service department. If you are an experienced call center professional with a bachelors degree, this could be a GREAT opportunity for you!

 

Summary:

Candidates in this role will be making outbound calls to customers who have past due accounts between (5-45) days. The successful call center representative will be able to collect the past due amounts, while also helping the customer to re-structure their current payment plans. This is NOT a heavy collections position!

 

Hours: Monday-Thursday either 8-5 or 11-8. Everyone is required to work 2 Saturdays a month with OT pay

Pay: $14.50/hr

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Warehouse Admin

Roanoke VA

Base Pay: 11.00 per HOUR

Looking to hire several people in our Warehouse Admin role.  Skills Needed for Warehouse Admin Role: Filing, sorting, picking (tasks that req...

Looking to hire several people in our Warehouse Admin role. 

Skills Needed for Warehouse Admin Role:

  • Filing, sorting, picking (tasks that require focus and repetitive movement)
  • ability to learn new roles (scanning, data entry, quality assurance)
  • willing to work on a team or independently
  • complete tasks efficiently and accurately
  • available for work between the hours of 7:30am -3:30pm M-F

Pay Rate: $11

 

*** Interviewing begins this week***

APPLY NOW!

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Financial Call Center Representative

Alpharetta GA

Base Pay: 16.00 per HOUR

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products....

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products. As a Call Center Representative for a financial company, you will play a key role in assisting homeowners finance their energy upgrades for their home. 

You will be responsible for: 

  • Responding to program questions from contractors and homeowners
  • Handle customer service inquiries in a professional manner
  • Process and accepting applications for financing

Hours : 11:00am - 7:00pm Monday through Friday

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Part Time Call Center Representative

Alpharetta GA

Base Pay: 16.00 per HOUR

Part Time Position:  Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energ...

Part Time Position: 

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products. As a Call Center Representative for a financial company, you will play a key role in assisting homeowners finance their energy upgrades for their home. 

You will be responsible for: 

  • Responding to program questions from contractors and homeowners
  • Handle customer service inquiries in a professional manner
  • Process and accepting applications for financing

HOURS:

Hours : Saturday (12:30am-9:00pm), Sunday (10:30am-6:00pm) and Tuesday and Wednesday (start time anywhere between 4:00pm & 6:00pm with end time of 9:00pm)

Start Date: April 2nd

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Data Entry Clerk

Roanoke VA

Base Pay: 11.00 per HOUR

DATA ENTRY CLERK: The Data Entry Clerk works with warehouse team to create digital copies of hard copy legal documents. This role is an excellent s...

DATA ENTRY CLERK:

The Data Entry Clerk works with warehouse team to create digital copies of hard copy legal documents. This role is an excellent starter position with a highly respected Document Management company. If you're interested in long term employment and career growth potential, this is a great opportunity for you!

  • Data Entry
  • Cataloging/Manifesting (Populating Excel spreadsheet)
  • Prepping (Preparing files to be scanned)
  • Scanning (High speed and Large Format scanners)
  • Quality Control of scanned documents
  • File Uploading (Knowledge of file and network hierarchy)
  • $11.00 per hour

*INTERVIEWING THIS WEEK*

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Financial Call Center Representative

Alpharetta GA

Base Pay: $14.50/hr - Weekly Pay

Our client in Alpharetta is looking for experienced call center professionals to aid in their customer service department. If you are an experience...

Our client in Alpharetta is looking for experienced call center professionals to aid in their customer service department. If you are an experienced call center professional with a bachelors degree, this could be a GREAT opportunity for you!

 

Summary:

Candidates in this role will be making outbound calls to customers who have past due accounts between (5-45) days. The successful call center representative will be able to collect the past due amounts, while also helping the customer to re-structure their current payment plans. This is NOT a heavy collections position!

 

Hours: Monday-Thursday either 8-5 or 11-8. Everyone is required to work 2 Saturdays a month with OT pay

 

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Warehouse Clerk

Roanoke VA

Base Pay: 11.00 per HOUR

Immediate starts working in our Warehouse Clerk role. You'll be on a team working to prepare legal documents for scanning (ie. removing staples, pa...

Immediate starts working in our Warehouse Clerk role. You'll be on a team working to prepare legal documents for scanning (ie. removing staples, paperclips, straightening, etc.)

Must have:

  • experience with filing, sorting, picking, or packing
  • availability 7:30am -4pm M-F
  • Comfortable with heights and occasional heavy lifting

Pay Rate: $11.00

Location: Roanoke, VA

Temp to Hire position

Apply now for an interview!

 

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Part Time Call Center Representative- 8am-12PM!

Louisville KY

Base Pay: 13.50 per HOUR

Looking for an exciting career? We are looking for some great customer service representatives who love helping our customers.  You’ll b...

Looking for an exciting career?

We are looking for some great customer service representatives who love helping our customers. 

You’ll be responsible for providing unprecedented customer service.  You’ll work scheduled shifts in a call center environment, Monday-Friday.

              We have 6 positions available at 9960 Corporate Campus, 40223

                                       The hours are 8am-12PM ONLY!

This is a significant volume, so be sure that you’re ready and able to deal with that kind of daily load – you’ll get all the help you need along the way!

What You’ll Be Doing

  • Data Entry
  • Inbound/Outbound Calls
  • Processing Claim Information
  • Outbound calls to Pharmacies
  • Track Shipments
  • Intake on Fax Prescriptions

                                 

                       

                         For more information please call Rylander Thornton at 404-400-7055

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Document Prep

Lilburn GA

Base Pay: 11.00 per HOUR

POSITION OVERVIEW The Document Prep Clerk will be responsible for prepping documents that are being formatted into digital format for client projec...

POSITION OVERVIEW

The Document Prep Clerk will be responsible for prepping documents that are being formatted into digital format for client projects. Take a lead role in working with management to ensure compliance and regulations are being followed.

ESSENTIAL RESPONSIBILITIES/DUTIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Remove staples and prep documents for scanning, Sort documents to appropriate categories,
  • Prep documents: removing physical breaks and placing a "barcode target sheet" in place of physical breaks.
  • Maintain a facility that is organized and meets tour quality standards at all times.
  • Assist in clerical duties
  • Other duties as assigned

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Document Prep Specialist

Cleveland TN

Base Pay: 10.00 per HOUR

***MULTIPLE POSITIONS AVAILABLE*** Come join our growing Document Prep team at Imaging Solutions and Services, Inc. Please apply if you e...

***MULTIPLE POSITIONS AVAILABLE***

Come join our growing Document Prep team at Imaging Solutions and Services, Inc. Please apply if you enjoy fast paced environments and detail oriented work. 

The Document Prep Clerk will be responsible for prepping hard copy legal documents for scanning. This is a temporary role with long term potential.

 

APPLY NOW!

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Call Center Representative

Roswell GA

Base Pay: $14.50/hr - Weekly Pay

Our client, a well known medical company in Alpharetta  has multiple immediate openings for Call Center Representatives. If you are an experie...

Our client, a well known medical company in Alpharetta  has multiple immediate openings for Call Center Representatives. If you are an experienced call center professional who enjoys customer service, this is a GREAT opportunity for you!

 

Summary:

Individuals in this role, you will be handling calls from various Insurance agencies and Attorneys offices who have requested medical records but have not received them. Candidates may also be responsible for taking request for medical charts, and providing estimated arrival times to the clients. Must be able to handle high volumes of Inbound AND Outbound calls

 

Hours: Must be flexible from 8:00 am to 6:00 pm 

 

 

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Document Prep

Cleveland TN

Base Pay: 10.00 per HOUR

This is a long term project to create digital files out of hard copied documents.  ESSENTIAL RESPONSIBILITIES/DUTIES INCLUDE, BUT ARE NOT LIMI...

This is a long term project to create digital files out of hard copied documents. 

ESSENTIAL RESPONSIBILITIES/DUTIES INCLUDE, BUT ARE NOT LIMITED TO:

  • Remove staples and prep documents for scanning
  • Sort documents to appropriate categories,
  • Prep documents: removing physical breaks and placing a "barcode target sheet" in place of physical breaks.
  • Maintain a facility that is organized and meets tour quality standards at all times.
  • Assist in clerical duties
  • Other duties as assigned
  • 7:30am-3:30pm M-F
  • $10 per hr

***INTERVIEWS STARTING THIS WEEK!***

Apply Now More Info