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QA Processor

Phoenix, AZ

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Position Overview:

Our primary business is providing fast and secure medical chart retrieval; we retrieve medical records on behalf of health plans and medical coding companies, principally for Medicare Advantage risk adjustment and other types of audits.

Located near the I-17 and Greenway Rd.

Pay rate:  $13/hr.

  • Must be computer literate
  • Must work and learn quickly-this is a fast-paced position
  • Responsible for processing hundreds of medical records each night
  • Sit at a computer and check medical records for accuracy
  • Responsible for ensuring proper documents are retrieved for the correct member
  • Diligently inspect each page of medical record to confirm quality before passing or rejecting it
  • Must be able to work between 3:00 pm – 1:00 am (8-hour shift) Monday-Friday


Job Requirements:

  • Background and drug screen required
  • Must be detail oriented
  • Positive attitude and strong work ethic
  • Strong Microsoft Word and Excel skills
  • Ability to follow procedural guidelines to respond to and/or research customer
  • Strong communication, critical thinking, and organizational skills
  • Tact, courtesy and social sensitivity
  • Flexible and adaptable
  • 1-year call center experience preferred
  • Healthcare is NOT required, but always helpful
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