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Cash Applications Specialist

Dallas, TX

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Description

RemX is seeking a Cash Applications Specialist for one of our great clients in Addison, Texas.

Summary: This position is responsible for the identification and posting of payments placed on account by application activities from the automated lockboxes, EFT/ACH accounts, manually created payments and researching and resolving disputes for both AR and Branch accounts. The position requires strong customer service skills and a comprehensive knowledge of accounts receivable.

Essential Functions:

  • Accurately and timely post daily lockbox, EFT/ACH and manual remittance deposits to the appropriate customer account and invoices, ensuring reconciliation of all batches
  • Research, verification, and documenting of previously paid invoices and open credit balances
  • Enter and maintain status codes for any invoice, credit memo and payment discrepancies identified when applying remittances
  • Ensure that daily transaction information balances with AR upload information, banks and GL postings
  • Interface with internal and external customers to resolve open items
  • Document results of contacts, track and follow-up on internal and external customer requests
  • Identify and communicate bank, system and transmissions issues timely
  • Research, pull support and communicate on aged open payments and credits for AR and Branch accounts to support unclaimed property requirements
  • Processing of transfers, adjustments, offsets and write offs with the appropriate documentation and authorization
  • Processing of customer refunds Processing of return checks
  • Research and assist with resolving disputes on AR and Branch accounts Work close with team to ensure goals are met
  • Support monthly statement cut offs and financial close to ensure all required task are completed
  • Escalate unresolved issues timely
  • Report on status of assigned accounts timely
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