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Collections Supervisor

Charlotte, NC

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Description

TYPE: Direct Hire

YOUR DUTIES WILL INCLUDE:

  • Supervise a team of 10 commercial collectors
  • Communicate customer payment exceptions
  • Establish partnerships with clients
  • Contact customers regarding payment history
  • Offer payment term options to customers
  • Add new customers to the payment portal or update client information
  • Take part in strategic initiatives to mitigate payment risk
  • Improve customer DSO and manage payment recovery
  • Take appropriate corrective actions on high risk accounts
  • Reporting for upper management

Job Requirements

HOW YOU ARE QUALIFIED:

  • High School Diploma or equivalent is required; Bachelor’s Degree in Business, Accounting, or related field is preferred
  • 10 years of experience in A/R and commercial collections is required
  • 3 years of management experience within collections field
  • Experience with SAP software is strongly preferred
  • Experience within manufacturing/distribution industries is a plus
  • Strong communication skills
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