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Learning & Application Support Specialist

PHILADELPHIA, PA

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Description

Learning and Application Support Specialist needed for an office in Logan Square, PA

Hours: 9:00 a.m. to 5:00 p.m. Monday through Friday

  •  A Learning and Application Support Specialist provides instruction on all Firm- supported software through group or individual classes to Firm personnel in a physical or virtual class setting.
  • In addition, the specialist provides personal coaching.
  • The Specialist provides assistance to all personnel (via phone, email or in person).
  • The Specialist will be responsible for specific project management from inception to conclusion, including strategies, problem solving, feedback, status reports, etc. within a specified deadline.
  • The Specialist maintains cordial, courteous and open lines of communications with all users. 

Job Requirements

Duties and Responsibilities:

  • Design and execute software curricula for MS Office Suite, Document Management software such as Worksite/Filesite, Accounting and Billing software such as Elite/Webview, Digital Dictation such as BigHand, specialized software such as Adobe Acrobat, Best Authority and other software.
  • Curricula designed and executed for classroom, individual and/or virtual setting.
  • Research and recommend new products and methodologies to management.
  • Prepares status reports and keeps management fully informed on developments and projects.
  • Exceptional communication (both written and oral), system and people skills; MS Office Suite, Autonomy Worksite, Elite/Webview, Best Authority, BigHand Digital Dictation, Adobe Acrobat, and other software.
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