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Customer Service Representative

Coatesville, PA

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Description

RemX is working with a valued client in the Coatesville, PA area to fill a Customer Service Representative position on a contract-to-hire basis.  The Customer Service Representative will be responsible for the following responsibilities:

  • Making outbound calls daily to verify information provided by consumers
  • Data entry of information in proprietary software database
  • Follow established protocols, processes and company standards
  • Complete orders in the queue accurately and thoroughly in a daily basis
  • Complete necessary account follow up in order to complete orders  

Job Requirements

  • High School Diploma or G.E.D. required
  • Associate's Degree or equivalent work experience 
  • 1-2 years experience in a customer service and/or administrative role 
  • Proficient with Microsoft Office and general ability to learn new technology and software programs as needed
  • Great communication skills
  • Polished and professional phone presence
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