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Claim Assistant

Englewood, CO

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Description

Claims Administrative Assistant in CENTENNIAL, Colorado

Position Description:

  • The Claims Administrative Assistant is responsible for input of all claims into the Claim System via telephone, fax, e-mail and mail.
  • Claims are researched through various programs in order to obtain necessary data for effective handling.
  • The incumbent is also responsible for maintaining property damage claims.
  • Customer provides files to include sending notification of the customer carrier to the claimant, adverse carrier and insurance agent.
  • You will be responsible for assigning claim files upon direction of the Claim Managers and will provide a great amount of support to the claim adjusters which in turn allows the adjusters to expedite the handling of the claim.

 

Job Requirements

  • High school diploma or equivalent One (1) year or more experience in claims assistant
  • Demonstrates customer service skills
  • Ability to type 40-45 wpm
  • Strong verbal and written communication skills
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to work independently and as a member of a team
  • Possesses flexibility to work in a fast paced, dynamic environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detailed oriented with excellent follow-up practices
  • Computer & data entry skills (beginner level)
  • Responsibilities Entering new losses into Claim System Researching new losses Assigning new losses Assisting with covering the phones at the front desk Performs other duties as assigned
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