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Supply Chain Analyst

Fountain Valley, CA

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Supply Chain Analyst duties

  • Review daily dealer back-order reports and take appropriate actions to resolve, including orders to minimize risks of buybacks.
  • Provide dealers with accurate ETA information as well as providing back-order resolution status to management on daily basis.
  • Support & Update Inventory Planners daily regarding variations or issues within the inventory supply chain.
  • Utilize the parts catalogs to seek alternative solutions for resolving dealer back-orders.
  • Work closely with parts technical and dealer support teams to verify any and all resolution alternatives.
  • Collaborate with internal departments for resolution of delays including PDC, Logistics, Customs, Pricing, Sales.
  • Effectively communicate with Management of MPA and OEs on business KPIs, current statuses, and issues and resolutions to provide better customer service.
  • Develop, review, document, and maintain standard operating procedures (SOPs) as needed.
  • Work closely with customers (OEs) and vendors to support business and improve processes.
  • Work with MPA’s HQ Coordinator to escalate parts supply concerns and expedite open urgent orders.

Job Requirements

Supply Chain Analyst Requirements:

  • Experience with inventory planning required
  • Intermediate to advanced experience with Microsoft Excel required
  • Excellent verbal and written communication skills required
  • Excellent organizational skills (Reports and Timelines)
  • Flexibility and responsiveness to changing circumstances
  • Experience with MS Access or other SQL, Word, PowerPoint
  • 2-4 years of Operations, Warehousing/Distribution Inventory Control Specialist preferred
  • 3 years of directly-related experience in inventory management
  • Demonstrated ability to identify problems/issues, recommend appropriate solutions, and follow-up to ensure positive results is required
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