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Inbound Member Service Agents

Englewood, CO

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Description

Do you want to write your own paycheck? 

Essential Duties and Responsibilities:

  • In bound calls which require you to sell varied products and services; heavy emphasis on call center sales and up-selling. 
  • Receive and respond to membership and product inquiries by listening attentively and responding with first class customer service. 
  • Process and receive customer calls and solicit additional sales of various memberships, services and products. 
  • Provide product knowledge to members by explaining the type of service or product offered. 
  • Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates. 
  • Update membership system and phone support system with required call and order information. 
  • Perform other duties as assigned

How you get paid:

  • Training offers a $12.00 an hour rate
  • Once you are on the floor out of nesting period you are offered a lesser hourly rate plus commission.  
  • Commission has no cap 
  • The average first year salary is $40K. They have associates making $70K plus that have been there 2 or more years.
  • Sales contest

Job Requirements

Job Requirements:

  • High school Diploma or Equivalent; college degree or some college preferred
  • At least one year in a call center setting and sales experience preferred. 
  • Strong interpersonal, verbal/written communication and listening abilities required. 
  • Must have effective organizational skills. 
  • Basic computer knowledge and ability to learn in-house computer programs is essential
  • Must have open availability Monday - Sunday 6am to 9pm (You will be scheduled for only 40 hours)
  • Most new associates after training will work from noon until 9pm and most weekends.

Benefits:

  • Weekly Pay
  • Medical, Dental Vision, Short- and Long-Term Disability
  • IRA
  • Free Online Courses through Penn Foster University
  • Discounts for Cell Phone services through select providers
  • Discounts to Sams Club
  • Fun events, Parties, BBQ's and Food Trucks
Apply Now