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Customer Account Representative

Wilmington, DE

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Description

Our client, a Financial Services Company located in suburban Wilmington, DE is seeking Customer Account Representatives to join their team!  The Customer Account Representatives will be responsible for the following duties:

  • Fielding incoming calls from customers in Pennsylvania, New Jersey and Delaware
  • Respond to inquiries with professionalism and in a timely manner
  • Document actions appropriately in customer database
  • Schedule: 8:30am - 5:00pm w/ 30-minute lunch break

Job Requirements

  • High School Diploma or G.E.D. required
  • Bachelor’s degree preferred
  • Strong phone and customer service skills
  • Strong communication and negotiation skills
  • Typing 55 wpm
  • Strong technology skills - proficiency with Microsoft Office (Word) and Windows PC's
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