This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner.
- Validates requests and authorizations for release of medical information according to established procedures and HIPAA guidelines.
- Completes release of information requests including retrieving patient’s medical charts and returning charts, copying/scanning medical records accurately and correctly, according to established procedures; and electronically transmits medical record to processing operations.
- Provides excellent customer service by being attentive, respectful and professional at all times; insures understanding of customer request
Hours: Saturday and Sunday between 6am-8pm