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Part-Time Receptionist

Lansdale, PA

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Our client, a medical office located in Lansdale, PA, is seeking a Part-time Receptionist to join their team on a contract-to-hire basis.  The Part-time Receptionist will be responsible for the following duties:  

  • Answer phone calls from clients, vendors or other sources in a customer friendly voice and transfer calls to the appropriate voicemail box.
  • Greet guest (clients, vendors and others) upon arrival.
  • Check voicemail each morning and throughout the day.
  • Listen attentively to consumer complaints and refer them to the Office Manager, Clinical Supervisor or Clinical Director.
  • Schedule/Reschedule client’s appointments using the Avatar scheduling module.
  • Immediately notify clinical supervisor when a client is in crisis.
  • Keep reception area clean.
  • Handle batching for all Outpatient clients at 400 locations
  • Be cross-trained to cover other office functions as needed
  • Notify supervisor of any trends/problems or issues with workflow
  • Maintain a professional voice and have the ability to articulate with consumers on the phone and in person.
  • Adhere to all HIPAA Requirements
  • Other responsibilities as assigned

Job Requirements

  • High School Dimploma or G.E.D. required
  • Post secondary education in a Medical Office specialty preferred
  • Prior experience working in a medical office strongly desired
  • Proficiency in Microsoft Office Suite and experience using EMR system(s)
  • Experience with scheduling of patient appointments for a multi-site medical practice
  • Professional communications skills
  • MUST be able to work the following shift:
    • Monday - Thursday: 9:00am - 1:00pm
    • Friday: 9:00am - 5:00pm 
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