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Customer Service Representative

Exton, PA

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Description

RemX has partnered with one of the largest music retailers in the world to assist with their search for a Customer Service Representative. If you love music and have at least one year of customer service experience, then you may be exactly what we are looking for! Our client provides a low-key environment and you might even get to experience occasional music recitals in the lobby. The hours for the position are 11:30 AM - 8:30 PM, M-F (2-month training schedule is 9:00 AM - 5:30 PM, M-F). Employees are also allowed to work a 10:30 AM - 7:30 PM shift as well. Qualified candidates please submit your resume for immediate consideration.

Customer Service Representative Job Description:

  • Handle inbound/outbound calls
  • Monitor web orders and check account balances
  • Look up product availability and part numbers
  • Process orders and handle any issues with shipping

Job Requirements

Customer Service Representative Requirements:

  • At least 1 year of customer service experience
  • Ability to work a shift that includes evening hours
  • Must be able to work in a fast-paced environment
  • Musical knowledge is a plus but is not required
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