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Customer Technical Support

Carlsbad, CA

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Description

We are seeking a customer service temp who is technically inclined to assist the education technology department for a great client of ours located in Carlsbad. This role is paying $20/hour, and is expected to last 6 months.  You will provide technology support and general customer service to students. The ideal candidate has experience in SAP, preferably PeopleSoft.  Responsibilities also include providing support to system developers. Call center or education admin experience preferred.

Job Requirements

  • 2-3 years of customer service experience; call center experience preferred

• strong customer service skills

• You will be interacting with students, helping them get started with their online classes.

 • Majority of the inquiries you will be handling will be password resets

  • Must be able to communicate clearly and walk step by step on how to do

 ? Salesforce experience a plus

 

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