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Call Center Representative

Braselton, GA

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Description

Our client is a dynamic company located in Braselton, GA is seeking qualified individuals to join their customer service division! If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you!

Job Responsibilities:

  • Handle all customer inquiries completely and accurately via Phone, Email and/or Chat as determined by the business needs
  • Provide information about the products and services
  • Complete necessary documentations to manage customer complaints, uses and subsequent solutions
  • Schedule, assign, or act on any required customer follow-up
  • Document and update customer records based on interactions

Job Requirements

Qualifications:

  • At least 6 months year of experience in a call center is preferred
  • Positive and professional demeanor
  • Ability to successfully market, sell, and promote company services in an production-driven environment.
  • Excellent written and verbal communication skills
  • Bilingual in SPANISH is a HUGE plus!
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