Our client is a dynamic company located in Braselton, GA is seeking qualified individuals to join their customer service division! If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you!
- Handle all customer inquiries completely and accurately via Phone, Email and/or Chat as determined by the business needs
- Provide information about the products and services
- Complete necessary documentations to manage customer complaints, uses and subsequent solutions
- Schedule, assign, or act on any required customer follow-up
- Document and update customer records based on interactions