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Medical Charts Specialist

ALPHARETTA GA

Base Pay: 15.00 per HOUR

We are in need of a highly motivated individual with great computer skills, a substantial background in the medical field, and the ability to multi...

We are in need of a highly motivated individual with great computer skills, a substantial background in the medical field, and the ability to multitask within situations. As A Medical Records Analyst, the selected candidate will be required to verify and identify various patient information by using Electronic Medical Records (EMR). Patient information contains but are not limited to common identifiers (Name, DOB, SSN, etc.), medical history, prescriptions, primary doctor, and more. Furthermore, the selected candidate will also be able to pinpoint errors within each document and proceed with the proper protocol towards retrieving the correct data. Looking for a good career choice to excel in the medical field, along with being apart of a company with growth? Apply today for your next opportunity!

Hours: Monday-Friday 8:00am - 4:30pm 

 

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Insurance Call Center Representative

Alpharetta GA

Base Pay: 15.00 per HOUR

Our client located in Alpharetta, GA, is searching for strong candidates that has persevering characteristics and are passionate about excelling th...

Our client located in Alpharetta, GA, is searching for strong candidates that has persevering characteristics and are passionate about excelling their careers within the Insurance field. As a Member Engagement Rep, the employee will be responsible for conducting outbound calls to insured members under Change Healthcare. Within this role, candidates will be also providing members with opportunities to better their policies along with enrolling them in other programs that are offered through their insurance. Requirements include a 1 year minimum of call center experience, past experience in the medical /insurance field along with a positive attitude and a compelling will to successfully get the job done. If you are willing to gain a substantial call center experience within the medical field while gaining a jump start in the insurance industry, this is the opportunity for you!!

 

RESPONSIBILITIES:

  • •Interact with health plan members through outbound and inbound telephonic contact to review and assess health plan member’s eligibility for services.
  • •Achieve individual growth and production goals.
  • •Contribute to the department’s success by succeeding at departmental and quality metrics.
  • •Review correspondences and/or inquiries from the health plan members to determine needs and fast track highly qualified cases.
  • •Acknowledge, follow-up, and close out correspondence and/or inquiries as assigned. 

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Medical Records Specialist

ALPHARETTA GA

Base Pay: 15.00 per HOUR

Our client in Alpharetta is seeking several Medical Record Specialist to join their team. The start date for these positions are 8/5/19.  The...

Our client in Alpharetta is seeking several Medical Record Specialist to join their team. The start date for these positions are 8/5/19. 

The hours for these positions are 8:00am to 4:30pm

POSITION SUMMARY

  • Responsible for the successful receipt of medical record documentation and correspondence sent in from providers and facilities nationwide.
  • Prepare and sort all incoming electronic files.
  • Index individual files and upload into the database.
  • Perform some data entry of pre-defined data into the database, as needed.
  • Train in multiple pieces of interpretation (knowledge) work that directly impacts the thorough completion of our chart acquisition process.
  • Handling incorrect member data, corrupt data, accessing medical records remotely via Electronic Medical Record (EMR) systems, removing excess documentation, etc.

 

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Call Center Representative

Alpharetta GA

Base Pay: $15/hr - Weekly Pay

If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you to get y...

If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you to get your foot in the door of the Healthcare Industry!!  

Summary:

  • Communicate with current healthcare benefit plan members through to review member’s eligibility and consult them on available benefit packages which would fit their lifestyle.
  • Review any inquiries from current members to determine their specific needs and help decide on the best package for each individuals needs.
  • Meet organizational production goals and contribute to the overall success of the member services department.

 

Hours: Monday-Friday 9:00 am to 6:00 pm 

Pay Rate: $15.00

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Call Center Quality Assurance Specialist

Alpharetta GA

Base Pay: 15.00 per HOUR

We are in search of a goal driven and motivated individual with at least 2 years experience in a high volume call center as a lead or trainer. As a...

We are in search of a goal driven and motivated individual with at least 2 years experience in a high volume call center as a lead or trainer. As a QA Specialist, you would be responsible for monitoring calls being placed by other call center representatives to ensure that proper protocol is practiced. Additionally, you must be able to report with management referring to quality activities for improvement.

RESPONSIBILITIES:

  • Performs QA  audit on all remote staff and provides feedback based on results 
  • Interact with health plan members through outbound and inbound telephonic contact to review and assess health plan member’s eligibility for services.
  • Achieve individual growth and production goals.
  • Contribute to the department’s success by succeeding at departmental and quality metrics.
  • Review correspondences and/or inquiries from the health plan members to determine needs and fast track highly qualified cases.
  • Acknowledge, follow-up, and close out correspondence and/or inquiries as assigned.
  • Excellent data entry and internet navigation skills
  • Ability to provide quality customer service during every interaction with health plan member’s
  • Maintain a confident, helpful, and positive tone on all calls
  • Efficiently manage customer calls and multiple computer application
  • Stay informed with current knowledge of state and federal regulatory requirements.

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Medical Receptionist

Smyrna GA

Base Pay: 11.00 per HOUR

RemX Specialist is looking for a Medical Receptionist for our client in Smryna,GA. This will be supporting the office of a Mental Health Facility....

RemX Specialist is looking for a Medical Receptionist for our client in Smryna,GA. This will be supporting the office of a Mental Health Facility. You will be answering incoming calls and greeting guests. 

The pay is $11/hr and the hours will be Monday - Friday 8am - 4:30pm

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Document Imaging Clerk

Lilburn GA

Base Pay: $11/hr - Weekly Pay

The Document Imaging Clerk will be responsible for preparing all hard copy documents that are being formatted into digital format for client projec...

The Document Imaging Clerk will be responsible for preparing all hard copy documents that are being formatted into digital format for client projects.

Job Responsibilities:

  • Sort documents to appropriate categories
  • Prepping (Preparing files to be scanned)
  • Cataloging/Manifesting (Populating Excel spreadsheet
  • Scanning (High speed and Large Format scanners)
  • Quality Control of scanned documents
  • File Uploading (Knowledge of file and network hierarchy)
  • MUST be able to lift boxes between 35-40lbs consistently

 

Hours: Monday-Friday 8:00 AM- 4:30 PM

Pay Rate$11.00 per hour

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Healthcare Call Center Representative

Alpharetta GA

Base Pay: 14.00 per HOUR

The Healthcare Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical...

The Healthcare Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by the clients. You will be responsible for making 60-80 outbound calls a day. 

Pay Rate: $14.00 per hour

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QA & Training Specialist

Alpharetta GA

Base Pay: 16.00 per HOUR

The QA and Training Specialist is responsible for maintaining the Call Center Representatives while they complete training and monitoring ongoing q...

The QA and Training Specialist is responsible for maintaining the Call Center Representatives while they complete training and monitoring ongoing quality metrics. They will also communicate with supervisory staff regarding quality monitoring and improvement activities.

  • Collects and summarizes performance data, identifies opportunities for improvement, and presents findings
  • Performs QA  audit on all remote staff and provides feedback based on results 
  • Assists in creating, distributing and presenting quality statistics, as needed, for all remote staff

Pay rate is $16/hr 

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Bilingual Customer Service Representative

Atlanta GA

Base Pay: 17.00 per HOUR

We are looking for multiple Bilingual Customer Service Representative to work at their clients headquarters in beautiful Sandy Springs. This client...

We are looking for multiple Bilingual Customer Service Representative to work at their clients headquarters in beautiful Sandy Springs. This client is a leading provider of employee benefits communication and enrollment. This position will be supporting large profile clients around the country by engaging with employees and providing customer support. 

Apply today! Interviews will be held the week of July 9th.

You will be handling a large volume of calls and emails in regards to:

  • Assisting employees with scheduling appointments
  • Answering employee questions regarding employer benefit plans
  • Navigating multiple computer systems to determine eligibility
  • Enrolling employees in benefits over the phone

Must be flexible to work Monday-Friday from 8am-8pm.

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Call Center Representative

Suwanee GA

Base Pay: $12/hr - Weekly Pay

Our client, an appliance repair company, is seeking qualified Call Center Representatives to join their growing team! Candidates in this position w...

Our client, an appliance repair company, is seeking qualified Call Center Representatives to join their growing team! Candidates in this position will be responsible for providing outstanding customer service to customers who call in for repairs.

 

Key Responsibilities:

  • Answering inbound calls (primarily scheduling service calls and answering questions about our services offered).
  • Dispatching service technicians
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

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Underwriting Assistant

Alpharetta GA

Base Pay: $15/hr - Weekly Pay

Our client located in Alpharetta, is a global provider of insurance and reinsurance. The are currently seeking an Clearance Underwriting Assis...

Our client located in Alpharetta, is a global provider of insurance and reinsurance. The are currently seeking an Clearance Underwriting Assistant who will be working in their Casualty department.

Key Responsibilities :

Assist the Casualty Department in various areas as requested with primary focus on submission clearance for various departments, and general office duties.

  • Notification to underwriters, producers and tasking as necessary
  • Renewal creation in submission system
  • Assist with projects as needed accepting direction from all departments
  • Disperse and scan mail for various departments as needed
  • Create and mail notices as directed by underwriting teams.

 

Pay: $15/hr - Weekly Pay 

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Help Desk Coordinator

Braselton GA

Base Pay: 14.00 per HOUR

Our client in Braselton, GA is seeking several people with a passion for Information Technology. Are you a gamer? Do you enjoy troubleshooting comp...

Our client in Braselton, GA is seeking several people with a passion for Information Technology. Are you a gamer? Do you enjoy troubleshooting computer issues? If you answered yes - this is the position for you!! This is an excellent opportunity to get your foot in the door at a well-known company.

POSITION OVERVIEW:

As a part of the Help Desk Team, you will be responsible for delivering support to the users in our stores. The objective is to record incidents in our ticketing system and resolve them. Unresolved issues will be passed to 2nd level support after investigation. You must maintain a respectful and positive tone with our users at all times.

ESSENTIAL JOB FUNCTIONS:

  • Identify and handle store phone inquiries completely and accurately
  • Resolve customer complaints and problems to the satisfaction of the user
  • First level support for:
    • POS software and hardware issues
    • Telecom and network issues
    • Incidents related to in-house applications
    • Incidents related for Microsoft Office, Citrix and other applications
    • iPod hardware and in-house software issues
  • Maintain accurate user data including documentation of discussions, issues, user requests or other relevant information into Contact Center systems as required and managing/prioritizing workload
  • Use technology tools as directed and within established guidelines
  • Maintain confidentiality of the organization’s user data
  • Participate in individual and team training and meetings to ensure knowledge is up-to-date
  • Alert management of issues or concerns that require escalation for complete resolution or which may indicate a larger, underlying problem
  • Observant in reporting unusual circumstances or possible security concerns in the field to management
  • Ability to work independently, adhere to work schedule and manage regular duties with minimal supervision

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Call Center Representative

Suwanee GA

Base Pay: 12.00 per HOUR

Our client, an appliance repair company, is seeking a Call Center Representative to join the team! You will be responsible for helping customers by...

Our client, an appliance repair company, is seeking a Call Center Representative to join the team! You will be responsible for helping customers by providing outstanding customer service Responsibilities:

  • Answering calls (primarily scheduling service calls and answering questions about our services offered).
  • Dispatching service technicians
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

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QA & Training Specialist

Alpharetta GA

Base Pay: 16.00 per HOUR

The QA and Training Specialist is responsible for maintaining the Call Center Representatives while they complete training and monitoring ongoing q...

The QA and Training Specialist is responsible for maintaining the Call Center Representatives while they complete training and monitoring ongoing quality metrics. They will also communicate with supervisory staff regarding quality monitoring and improvement activities.

  • Collects and summarizes performance data, identifies opportunities for improvement, and presents findings
  • Performs QA  audit on all remote staff and provides feedback based on results 
  • Assists in creating, distributing and presenting quality statistics, as needed, for all remote staff

Pay rate is $16-18/hr depending on experience

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Account Coordinator

Norcross GA

Base Pay: 22.00 per HOUR

Our client, a marketing company in Norcross is seeking an Account Coordinator with exceptional MS Excel skills. Are you dependable, ready to roll y...

Our client, a marketing company in Norcross is seeking an Account Coordinator with exceptional MS Excel skills. Are you dependable, ready to roll your sleeves up and dig into reporting? If so, this is the position for you.

?SKILLS & REQUIREMENTS

  • Provides front line timely and accurate responses to website, e-mail and telephone client issues for New Store Kit order inquiries.
  • Manage day-to-day kits requests and location approvals coming in from the field.
  • Make system updates for new locations and /or changes to orders.
  • Support internal email aliases.

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