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Customer Service Representative

Fort Washington, PA

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Description

RemX has partnered with a great company in Fort Washington, PA to assist in their search for a Customer Service Representative for a 2+ month contract assignment. The available shifts are 9:00 AM - 5:30 PM or 10:00 AM - 6:30 PM, Monday through Friday. Our client offers an amazing atmosphere to work in and provides great training and support. Qualified candidates please submit your resume for immediate consideration.

 Customer Service Representative Job Description:

  • Responding to customer questions and concerns in a high-volume call center environment (50-80 calls per day)
  • Utilize active listening skills to both solve problems and identify the needs of the customer.
  • Assist customers with identifying gym locations, confirming eligibility and sending out membership cards.
  • Document all calls in the system

Job Requirements

Customer Service Representative Requirements:

  • High school diploma or equivalent.
  • Previous call center experience is a plus
  • Proficient with MS Office (Word, Excel, Outlook, etc.)
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