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Collections Representative

Iselin, NJ

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Description

Bilingual Collections Representative

Iselin, NJ

$42,000

 

Terrific opportunity available for a Bilingual Collections Representative located in /Iselin, NJ.

JOB DUTIES:

  •  Making 70-80+ outbound calls daily on delinquent accounts managing automated calls
  •  Managing automated calls and emails
  •  Working with various managers and departments strategizing and executing monthly collection plans
  •  Handle difficult customers and escalated calls
  •  Maintain communication and reporting with our 3rd party collection agency
  •  Maintain accurate notes in customer accounts
  •  Provide assistance with on line payments
  •  Provide customers recap of accounts for billing disputes
  • Results reporting to management

 

 

Job Requirements

REQUIREMENTS:

  • Fluency in Cantonese, Mandarin, and/or Taiwanese.
  •  Minimum of 1 year of credit and collections experience highly preferred.
  •  Minimum of 1 year of experience making heavy outbound collections calls highly preferred.
  •  Strong computer skills to include Microsoft Excel and Word experience.
  •  Strong verbal and written communication skills.

 

Great atmosphere, excellent benefits competitive salary.

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