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Customer Support Specialist

Alpharetta, GA

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Description

If you are a Superstar who provides outstanding customer service, this is the opportunity for you!!  

Our client, a well known medical company in Alpharetta is seeking multiple Customer Support Specialists.

Summary:

In this role, you will be handling calls from medical facilities who have requested medical records but have not received them. Must be able and want to be on the phones all day long. You will be responsible for taking request for medical charts and providing estimated arrivals to the clients. 

 

Hours: Must be flexible from 8:00 am to 6:00 pm 

Job Requirements

  • 5 years Call Center experience required
  • Healthcare knowledge is a plus
  • Strong job stability 
  • Basic computer skills
  • Typing 35 wpm
  • MUST be able to utilize DUAL Screens/monitors and work in 2-3 systems to look up/track/ investigate orders
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