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Case Manager / Insurance Benefits Specialist

Louisville, KY

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Do you enjoy helping people? Would you like to start a meaningful career with a Top Fortune 500 Healthcare Company?  Come join our team and get paid to help people in a call center environment located in Louisville, KY!  We are looking for experienced Case Managers/ Insurance Benefits Specialists to join our rewarding team!

The pay rate is $15.50/hr and candidates must have availability to work any shift, Monday – Friday between the hours of 8:00 am - 8:00 pm


  • Minimum of 6 months related experience, preferably in a healthcare or health insurance organization
  • Strong verbal and written skills in order to effectively communicate with co-workers and medical office personnel
  • Strong organizational skills
  • Experience in Call Center or Service Center preferable
  • Strong Typing/Data Entry skills 
  • Intermediate computer skills (Windows, Word, Outlook)
  • Ability to pass background check

Primary Responsibilities:

  • Interface with physicians, advocates, patients, and manufacturer representatives to obtain and provide drug specific coverage
  • Provide prior authorization assistance as well as claims assistance, including billing and coding instructions to physicians and/or office staff
  • Provide accurate and timely follow up to all reimbursement inquiries
  • Ensure that the intake information is accurate and complete in order to perform all reimbursement research
  • Utilize internal resources to identify and provide alternate funding sources for patients without insurance or adequate coverage through their insurer
  • Research and compile payer specific information for reimbursement database 
  • Operating according to the guidelines of the Federal Health Care Program


Positions are limited, don't wait, APPLY NOW!


We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


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