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Insurance Customer Service Representative

Buford, GA

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Our client, an insurance office located in Buford, Ga is currently searching for a customer service representative. Office hours are Monday through Friday from 9:00am to 6:30pm.

Job responsibilities include:

  • Inbound/outbound calls dealing with insurance inquires
  • Processing payments
  • Setting appointments
  • Marketing products and services
  • Respond to customer inquiries and requests via telephone, email, and chat in a timely fashion
  • Keep customer accounts current by updating databases during calls
  • Grow existing customer accounts through exceptional customer service

Job Requirements

Job requirements:

  • Excellent interpersonal skills and telephone skills
  • Ability to work team oriented and with social competence
  • Must possess ability to appreciate all teammates and work as one group
  • Ability to work creatively in a fast-paced environment
  • Demonstrate knowledge in coordination and competence for communication at all levels
  • Intermediate computer skills including PowerPoint, Word, Excel, Outlook, and Adobe Acrobat. ImageRight knowledge a plus.
  • Strong computer skills (MS Word, Excel, Outlook and various in-house claims systems)
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