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Must be available to work any shift between 5am and 6pm

Must have prior experience in healthcare! 

  • Making outbound calls to carriers verifying/re-verifying health insurance benefits
  • Obtaining benefits from health insurance carriers
  • Must be comfortable making outbound calls all day
  • Doing a benefits investigation and notating all the details of the insurance plan
  • Experience with co-pays, deductibles, where the patient is with meeting deductible
  • Determine whether a prior authorization is needed or not
  • Must be comfortable handling sensitive information

Job Requirements

  • Requires experience verifying health insurance
  • Call center or medical front office experience preferred
  • Computer skills are a MUST!
  • Demonstrates proficiency of all data entry functions
  • Utilize organizational skills
  • Strong focus around accurate and timely customer support
  • Ability to prioritize daily tasks
  • Ability to work items in queue and manage turnaround times
  • Understanding of basic healthcare terminology and definitions, such as HIPAA and JACHO
  • Basic to intermediate skills in MS Excel, MS Word and Outlook
  • Drug and background screen required
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