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Bilingual Customer Service Rep

Atlanta, GA

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Description

We are looking for multiple Bilingual Customer Service Representative to work at their clients headquarters in beautiful Sandy Springs. This client is a leading provider of employee benefits communication and enrollment. This position will be supporting large profile clients around the country by engaging with employees and providing customer support. 

Apply today! Interviews will be held the week of July 9th.

You will be handling a large volume of calls and emails in regards to:

  • Assisting employees with scheduling appointments
  • Answering employee questions regarding employer benefit plans
  • Navigating multiple computer systems to determine eligibility
  • Enrolling employees in benefits over the phone

Must be flexible to work Monday-Friday from 8am-8pm.

Job Requirements

  • 2+ years of call center experience
  • Bilingual in Spanish and English
  • Benefits or healthcare is a plus
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