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Medical Admin Assistant

Smyrna GA

Base Pay: 12.00 per HOUR

RemX is seeking a Medical Administrative Support Assistant for a role in Marietta, GA. The Medical Administrative Support Assistant: Is responsibl...

RemX is seeking a Medical Administrative Support Assistant for a role in Marietta, GA.

The Medical Administrative Support Assistant:

  • Is responsible for greeting and assisting all visitors and maintaining the front desk coverage.
  • Will be scheduling of conference rooms,
  • Route in-coming phone calls
  • Assist with all environment of care drills
  • Assist with all facilities requests
  • Facilitate fleet vehicle repair requests
  • Maintain inventory of current supplies and delivered supplies
  • Assist with processing check requests and purchase orders across programs
  • Provide support with various clerical duties and projects as assigned

 

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Chart Splitting

ALPHARETTA GA

Base Pay: 15.00 per HOUR

Position Summary Under the direct supervision of the Operations Training & Quality Manager, the Operations Chart Splitting Specialist responsib...

Position Summary

Under the direct supervision of the Operations Training & Quality Manager, the Operations Chart Splitting Specialist responsibilities include the application of encounter level splitting of charts based on identified procedures and standards to ensure product quality. The specialist ensures all charts that are received are split according to well defined policies using specific procedures and systems.  Chart Splitting requires independent decision making along side advance technical skills to utilize the various systems to split the chart in the most appropriate encounter. 

Responsibilities Include

 

 

  • Ability to identify quickly appropriate document types that are acceptable to abstract into an encounter.
  • Ability to identify quickly appropriate physicians that acceptable to abstract into an encounter.
  • Meet and maintain 95% accuracy rate for splitting charts into encounters.
  • Re-post trends and patterns and make recommendations for improvements in service delivery.
  • Assure the timely, objective and comprehensive investigation of error incidents and response/follow up to those incidents.
  • Ability to review the received medical records and eliminate the possibility of HIPAA violation.
  • Communicates with supervisory staff regarding quality errors found in the medical records.
  • Communicates with supervisory staff regarding charts worked that pose problems that could result in identified targets not being met.

 

 

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2nd Shift Call Center Agent

Braselton GA

Base Pay: $13/hr - Weekly Pay

Looking for a 2nd shift position and have call center experience? Positions starting early September!  Do you like helping customers and have...

Looking for a 2nd shift position and have call center experience? Positions starting early September! 

Do you like helping customers and have experience in a call center environment? Our client, a retail company located in Braselton, GA, is seeking qualified individuals to join their customer service division! If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you!

Job Responsibilities:

  • Identify and handle all customer inquiries completely and accurately via Phone, Email and/or Chat as determined by the business needs
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

Hours: **must be flexible to work up to 12am**

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Call Center Agent

ALPHARETTA GA

Base Pay: $14/hr - Weekly Pay

If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you to get y...

If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you to get your foot in the door of the Healthcare Industry!!  

Our client, a well known Healthcare company in Alpharetta, is seeking Customer Service/Call Center Representatives as they approach their peak season.

Summary:

In this role, candidates will  be responsible for contacting different medical facilities to schedule deliveries for requested medical records. In this role will typically make between 45-65 outbound calls per day to healthcare professionals in order to successfully achieve daily and weekly goals.

 

Hours: Monday-Friday 9:00 am to 5:30 pm 

Start Date: September 23rd, 2019

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Call Center Quality Assurance Specialist

ALPHARETTA GA

Base Pay: 15.00 per HOUR

The Quality Assurance Specialist ensures that our client are within compliance of HIPAA policies as well as State and Federal regulations. Under th...

The Quality Assurance Specialist ensures that our client are within compliance of HIPAA policies as well as State and Federal regulations. Under the direct supervision one will monitor both inbound and outbound calls within the division for quality assurance purposes. Furthermore you will be responsible for monitoring documents received and processed by the Document Management team for adherence to company standards. 

Additional Responsibilities Include:

  • Maintain quality standards, reviews all outgoing applications, documents inspection results, and continually updates job knowledge to provide solutions.
  • Conducts reviews through recorded calls and/or completed work by document management team.
  • Immediately report any errors or omissions to ensure that an internal fact-finding effort is conducted and that an appropriate response/follow up to the incident occurs to correct the discrepancies.
  • Identify trends and patterns, best practices, and make recommendations for improvements in service delivery.
  • Assure the timely, objective and comprehensive investigation of error incidents, including the conduct of internal fact-findings, and response/follow up to those incidents
  • Assists in determining, documenting and creating reports that present a holistic view of the performance of the scheduling team, their quality metrics and overall trends.

 

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Client Advisor

Alpharetta GA

Base Pay: 20.00 per HOUR

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products....

Want to help homeowners save the planet? Our client in Alpharetta specializes in new and affordable ways to finance energy efficient home products. As a Client Adviser, you will help home owners purchase and finance energy efficient products for their homes. 

Responsibilities 

  • Manage high volume inbound and outbound communications (phone/email) with homeowners to drive financing applications
  • Act as a liaison between homeowner’s and approved contractor partners
  • Maintain relationships with homeowner’s to ensure all service needs are met
  • Retrieve required documents from homeowner’s for the loan process.

 

Hours: Must be flexible to work Monday - Friday from 8:00am - 7:00pm 

 

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Call Center Representative – College Degree Required

Atlanta GA

Base Pay: 15.00 per HOUR

Are you looking for a career home? Our client in the Dunwoody area is hiring for a Call Center Representative.  This is a Direct Hire opportun...

Are you looking for a career home? Our client in the Dunwoody area is hiring for a Call Center Representative.  This is a Direct Hire opportunity!

You will be the first point of contact for participants in different incentive programs.

Responsibilities:

  • Provide excellent customer service and communicate with participants from different companies
  • Enter program related forms
  • Contact participants to encourage involvement

Pay is $14-$16 based on experience

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Credentialing Coordinator

Alpharetta GA

Base Pay: 18.00 per HOUR

The Credentialing Coordinator works closely with the verification teams to ensure compliance with medical malpractice insurance enrollment requirem...

The Credentialing Coordinator works closely with the verification teams to ensure compliance with medical malpractice insurance enrollment requirements.  You will be responsible for ensuring the physicians’ medical malpractice insurance up to date and on file requirements and standards.

Responsibilities:

  • Ensures certificates of insurance are on file prior to employment
  • Responsible for reporting patient compensation fund enrollment requirements to carriers and processing invoices as received
  • Process tail coverage information requests
  • Audit files to ensure compliance with internal medical malpractice insurance requirements.

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Medical Chart Retrieval Representative

ALPHARETTA GA

Base Pay: 15.00 per HOUR

We are in search of a Call Center Representative with the ability to connect with medical offices to build relationships and facilitate the retriev...

We are in search of a Call Center Representative with the ability to connect with medical offices to build relationships and facilitate the retrieval of medical Records within the project timelines with our clients. This position works in a highly focused, demanding and timeline-driven environment.

The successful candidate will communicate clearly while articulating potential challenges or risks to achieving goals to both internal and external team members.

  • Contact by phone, email or fax all assigned medical offices/facilities requesting or negotiating specific medical records to be retrieved within a specified Turn Around Time.
  • Identifying all sites/providers affiliated with assigned Location.
  • Develop a positive rapport with site contacts, and third-party copy center(s).
  • Validate all demographic information for assigned locations.
  • Offering the best method of retrieval for the assigned location
  • Confirmation of the requested chart(s) and that the location demographics are correct for chart placement and retrieval if medical group contains multiple physical locations.
  • Escalate and follow up with internal business partners regarding issues impacting successful retrieval of charts as well as support to expedite completion of charts received within project completion dates.
  • Maintain thorough documentation in OPM of scheduling commitments, contacts, notes and special requests in support of successful chart retrieval

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Healthcare Call Center Representative

ALPHARETTA GA

Base Pay: 14.00 per HOUR

The Healthcare Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical...

The Healthcare Call Center Representative connects with medical or provider offices to build relationships and facilitate the retrieval of medical charts within the project timelines established by the clients. You will be responsible for making 60-80 outbound calls a day. 

Pay Rate: $14.00 per hour

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Sr Administrator of Corporate Training and Instructional Learning Systems

Atlanta GA

Base Pay: 100000.00 per YEAR

Opportunity for a Senior Organizational Training and Learning leader that can develop and manage all aspects of a Corporate Learning Management Sys...

Opportunity for a Senior Organizational Training and Learning leader that can develop and manage all aspects of a Corporate Learning Management System.  This will include oversight of the installation of system updates, upgrades, integrated tools, and other software integrated within the learning management system.  Responsibilities:  maintenance of content, assets, and other resources used for instructional functions. This role will be accountable for the successful and effective leveraging of the LMS across all businesses and supporting development programs for specialized areas.

  • Support administrative and technical aspects of the Cornerstone LMS system, including testing, maintenance, troubleshooting and fixing user issues
  • Perform enrollment of users and groups
  • Assign learning plans
  • Manage records to maintain the business automation rules of assignments in conjunction with compliance protocols of auditors
  • Upload and perform quality assurance on e-learning content
  • Set up curriculum and virtual-led training programs and automate notifications to enrolled participants
  • Training end-users on basic use of the system’s self-serve functionalities including:  reporting, development of assessments and the creation of electronic technical checklists.
  • Quality control to account for accurate audience assignment and assessment scoring
  • Learning Mgt Systems Vendor responsibilities: contracts,  troubleshooting, identifying enhancements to improve system productivity, and ensure system accessibility, technical standards and online learning content
  • Compiles and communicates performance metrics for online and classroom training courses to measure training effectiveness.
  • Makes recommendations on future improvements to content management, workflow processes, and user experience including feedback on usage, defects, and suggested enhancements.
  • Assists in the coordination of training programs for specialized areas such as:  leadership/executive development, sales, security, ethics and compliance, and sexual harassment.

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Bilingual Customer Service Rep

Atlanta GA

Base Pay: 17.00 per HOUR

We are looking for multiple Bilingual Customer Service Representative to work at their clients headquarters in beautiful Sandy Springs. This client...

We are looking for multiple Bilingual Customer Service Representative to work at their clients headquarters in beautiful Sandy Springs. This client is a leading provider of employee benefits communication and enrollment. This position will be supporting large profile clients around the country by engaging with employees and providing customer support. 

Apply today! Interviews will be held the week of July 9th.

You will be handling a large volume of calls and emails in regards to:

  • Assisting employees with scheduling appointments
  • Answering employee questions regarding employer benefit plans
  • Navigating multiple computer systems to determine eligibility
  • Enrolling employees in benefits over the phone

Must be flexible to work Monday-Friday from 8am-8pm.

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Information Analyst/Account Manager

NORCROSS GA

Base Pay: 22.00 per HOUR

The Information Analyst/Account Manager will work as a member of the Data Management team to assisting with data validation, creating new items, an...

The Information Analyst/Account Manager will work as a member of the Data Management team to assisting with data validation, creating new items, and processing and tracking promotional data. This is an opportunity to work with one of the world's largest brands!

Responsibilities:

  • Provide set up and auditing of promotional grids, and compare data to the systems to ensure all is set correctly and matches across systems.
  • Process and review client promotions
  • Maintain a solid working knowledge of all company promotions and changes to the retail store strategy

 

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Open Enrollment Representative

Atlanta GA

Base Pay: 16.00 per HOUR

Do you have open enrollment experience? This position is with a great client in Sandy Springs.  We are looking for multiple Benefits Specialis...

Do you have open enrollment experience? This position is with a great client in Sandy Springs. 

We are looking for multiple Benefits Specialist! This client is a leading provider of employee benefits communication and enrollment. This position will be supporting large profile clients around the country by engaging with employees and providing customer support. 

You will be handling a large volume of calls and emails in regards to:

  • Assisting employees with scheduling appointments
  • Answering employee questions regarding employer benefit plans
  • Navigating multiple computer systems to determine eligibility
  • Enrolling employees in benefits over the phone

Must be flexible to work Monday-Friday from 8am-8pm.

Apply Now More Info

Call Center Representative

ALPHARETTA GA

Base Pay: $14/hr - Weekly Pay

If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you to get y...

If you are a experienced Call Center Professional who provides outstanding customer service, this is a GREAT opportunity for you to get your foot in the door of the Healthcare Industry!!  

Our client, a well known Healthcare company in Alpharetta, is seeking Customer Service/Call Center Representatives as they approach their peak season.

Summary:

In this role, candidates will  be responsible for contacting different medical facilities to schedule deliveries for requested medical records. In this role will typically make between 45-65 outbound calls per day to healthcare professionals in order to successfully achieve daily and weekly goals.

 

Hours: Monday-Friday 9:00 am to 5:30 pm 

Start Date: September 9th, 2019

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Medical Records Clerk

ALPHARETTA GA

Base Pay: $15/hr - Weekly Pay

Our client in Alpharetta is seeking qualified Medical Record Clerks to join their team.  Do you have experience working with Electronic Medica...

Our client in Alpharetta is seeking qualified Medical Record Clerks to join their team.  Do you have experience working with Electronic Medical Records? If so, this could be a GREAT opportunity for you!

Job Description:

  • Medical Record Clerks are responsible for the successful receipt of medical record documentation and correspondence sent in from providers and facilities nationwide.
  • Prepare and sort all incoming electronic medical files.
  • Index individual patient information and upload files into the database.
  • Data entry of pre-defined data into the database, as needed
  • Handling incorrect member data, corrupt data, accessing medical records remotely via Electronic Medical Record (EMR) systems, removing excess documentation, etc.

 Hours: Monday-Friday -  8:00am-4:30pm

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Medical Charts Specialist

ALPHARETTA GA

Base Pay: 15.00 per HOUR

  Our client in Alpharetta is seeking several Medical Record Specialist to join their team.  The hours for these positions are 8:00am to...

 

Our client in Alpharetta is seeking several Medical Record Specialist to join their team. 

The hours for these positions are 8:00am to 4:30pm

$15/hr

POSITION SUMMARY

  • Responsible for the successful receipt of medical record documentation and correspondence sent in from providers and facilities nationwide.
  • Prepare and sort all incoming electronic files.
  • Index individual files and upload into the database.
  • Perform some data entry of pre-defined data into the database, as needed.
  • Train in multiple pieces of interpretation (knowledge) work that directly impacts the thorough completion of our chart acquisition process.
  • Handling incorrect member data, corrupt data, accessing medical records remotely via Electronic Medical Record (EMR) systems, removing excess documentation, etc.

Apply Now More Info