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Inside Sales Engineering Support

Jacksonville, FL

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Description

RemX is looking to hire a Sales Manager for a growing and stable company in North East Florida, FL. Successful candidates will have 2+ years experience. This is a direct hire, full time position.

Job Summary:

-          Analyze and identify trends with equipment and communicate with the engineering department

-          Inspect and diagnose all returned parts - followed by

-          Quoting replacement parts and service, as needed

-          Support installations of new systems - in person and over the phone

-          Provide coverage for incoming tech questions and product problems

-          Serve as back-up for technicians

-          Log and organize all calls/cases to track information

-          Preform job site visits for installations

-          Provide and update technical documentation

-          Help the Research and Development team test new features and products

-          Some travel required

Requirements:

-          2+ years of experience with electrical components including but not limited to: relays, contractors, disconnects, and fuses

-          Mechanical background/knowledge

-          Good communication skills

-          Strong customer service skills

Preferred:

-          Experience with HVAC systems

-          Experience with control panels and/or control systems

-          Experience with building maintenance automated systems

-          Experience with high voltage (480) circuits

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