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Collections

Longmont, CO

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Description

¨       Responsible for collection efforts of facility level accounts for services rendered by Company and the reconciliation of any balance variances.

¨       Works with facilities, receiving in/out bound telephone calls, providing customer service through explaining why they are being billed and following-up on past due accounts using approved collection techniques.

¨       Works with internal and external customers to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account and relieve AR in a timely manner.  Productivity records will also be maintained.

¨       Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication.

¨       Works with Facility Collection Manager/Supervisor in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money.

¨       Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence.

¨       Works with Facility Collections Manager/Supervisor and other members of the management team on special projects as needed.

¨       Performs other tasks as assigned.

Job Requirements

Education/Learning Experience

Required:  High School graduate, GED or equivalent experience

 Work Experience

Required:  1 year billing and/or collections experience

Desired:  Third Party Billing or collections/billing experience in the healthcare industry; AS400 computer experience

 

Skills/Knowledge

Required:  Data entry, MS Excel and Word and basic computer knowledge

Desired:  Medical billing and coding

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