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Call Center Pharmacy Tech

Arlington, TX

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Description

RemX is seeking 2nd shift call center pharmacy techs for one of our great clients in Arlington, Texas.

This is a temp to hire position. Pay is $17 per hour.

Responsibilities:

  • Receives in-bound communications from facilities, customers, and pharmacy personnel.
  • Takes and enters prescription orders.
  • Document in real-time, call details within CRM with accuracy.
  • Document concerns relating to the performance and service of the pharmacies as they work with the facilities.
  • Works with Pharmacy Directors, and the CBSO to resolve customer concerns and issues.
  • Performs other duties as assigned (e.g., Price Quotes, Consultant Pharmacist calls), etc.

Qualifications:

  • High School Diploma or Equivalent Associate/Bachelor's degree
  • 1 year plus experience in Call Center/Customer Service Previous experience in Healthcare
  • Pharmacy Tech Certification required
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