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Collections Representative

Wilmington, DE

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Description

RemX is partnered with an Automotive Financial Services Company located in suburban Wilmington, DE to find a Collections Representative to join their team! This is a full-time contract to hire position. 

The Collections Representative will be responsible for the following duties:

  • Make outbound calls and negotiate payment arrangements with customers for past due accounts
  • Assist customers with finance-related account inquiries
  • Respond to inquiries with professionalism and in a timely manner
  • Document actions appropriately in customer database

Schedule:

  • Monday - Thursday: 8:30am - 5:00pm (30 minute lunch break)
  • Friday: 8:00am - 5:00pm
  • Must be able to work one evening shift (11:00am - 8:00pm) per month
  • Must be able to work two Saturdays per month

Job Requirements

Collections Representative Requirements:

  • Bachelor’s Degree required
  • Experience in a previous collections-type role preferred
  • Strong phone and customer service skills
  • Strong communication and negotiation skills
  • Ability to type 55 WPM
  • Ability to thrive in a fast-paced environment
  • Proficiency with Microsoft Office and Windows PC
Apply Now