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AV Event Production Support - IMMEDIATE NEED

New York, NY

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Description

Our client has an immediate need for a Contract AV Event Production Support Analyst.  This is a 1 month contract that can start on Monday.  It has the potential to extend or become a permanent, full time position with our client.  Work location is New York City.

 

Duties:

 

  • Run AV events, including pre-event testing of audio, wireless microphone battery levels etc.
  • Liaising with clients for large events to understand their requirements
  • Primary support to operate global production events
  • Own the event experiences for the meeting host and attendees
  • Escalate any operational issues to the appropriate level of support and making suggestions for improvements
  • Video/audio conference set-up and support.
  • Best efforts should be made to ensure all suites are connected on time and receiving/transmitting good audio/video
  • Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify
  • AV equipment set-up and support
  • Quick response to emergency/ad-hoc requests

Job Requirements

Requirements:

 

  • First level AV support experience
  • Strong customer service skills
  • Experience with ticketing software
  • Experience supporting production and event setup
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