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Customer Service Specialist

Midlothian, VA

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Description

We are seeking a Customer Service Specialist for a temporary to hire opportunity with a great company located in Midlothian, VA.

Responsibilities:

  • Respond to customer inquiries by phone and email
  • Assist customers with product questions
  • Process returns and exchanges
  • Initiate claims for damaged products
  • Review, research and respond to customers regarding the status of their orders

Job Requirements

  • 3+ years' call center experience
  • Typing speed of 45 wpm
  • Excellent oral and written communication skills 
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