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Order Processing Representatives

Jacksonville, FL

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Description

We are now hiring Professional Order Processing Representatives. Our ideal candidate has a natural talent for providing extra mile customer service, with strong verbal and written communication skills. You will be responsible for assisting retail customers by providing order assistance and follow up communication via phone.

Responsibilities:

  • Handle retail customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Process orders via phone, email, fax, and other means necessary
  • Develop and maintain a knowledge base of the evolving products and services
  • Communicate with internal distribution center team regarding product and order follow up

Job Details:

  • 2 week Paid Classroom Training
  • 8 hours shifts will be scheduled between the hours of 8 am - 11 pm (40 hours per week)
  • $15.00 per hour

Apply today!

Job Requirements

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • High School Diploma or GED minimum education requirements
  • 1 year experience in Customer Service or Call Center required
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