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Account Coordinator - Bachelor's Degree Required

Atlanta, GA

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Description

As an Account Coordinator, you’ll assist the Account Managers in helping our clients create incentive programs for some of their most valued partners. You are responsible for the day-to-day tasks that make our incentive world go ’round.

  • Assist assigned Account Managers in program operations and meeting client objectives for their incentive programs.
  • Assist with program implementation activities.
  • Handle routine program modifications via a SaaS platform.
  • Assist with routine reporting and data gathering as assigned.
  • General administration and logistics.
  • Prepare files provided by clients for entry into their incentive programs.
  • Execute program communications – including sending emails and participating in call campaigns.
  • Assist Participant Services team with participant/program customer service escalations.
  • Assist Account Managers with maintaining program notes and client contact list in Salesforce.

 

Job Requirements

  • 2-4 years of related work experience.
  • Experience with customer service.
  • Experience working with technology, sales, and marketing professionals.
  • A bachelor’s degree in business administration, marketing, communications or related field
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