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Customer Service Representative

Wilmington, DE

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Description

RemX is partnered with an Automotive Financial Services Company in search of a career-oriented, enthusiastic team player to join their Customer Service team! This is a full-time contract to hire position. New graduates welcome!! 

Location: Suburbs of Wilmington, DE 

Schedule: Monday-Friday 8:30am-5:00pm 

Customer Service Representative responsibilities:

  • Field 50-60 incoming customer service calls and national survey calls from Pennsylvania, New Jersey, and Delaware
  • Respond to inquiries with professionalism and in a timely manner
  • Document actions appropriately in customer database

Job Requirements

Customer Service Representative Job Requirements:

  • Bachelor’s Degree required, no exceptions
  • Strong customer service skills
  • Strong verbal communication and negotiation skills
  • Ability to type 55 WPM
  • Ability to thrive in a fast-paced environment
  • Proficiency with Microsoft Office and Windows PC
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