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Service Coordinator

Alpharetta, GA

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Description

The Service Coordinator will serve as a liaison between the internal sales department and contractors. 

• Enter data and update database on an ongoing basis

• Coordinate travel for contractor throughout their assignment period

• Submit any reimbursement issues to accounting department for correction.

• Communicate with contractors via phone calls and e-mails regarding relevant concerns and necessary documentation/logistics.

• Special projects as assigned. Assumes responsibility for establishing and maintaining good business relationships with customers and outside contacts

• Ensures that customer needs are satisfied and that they are informed of their travel arrangements.

• Resolves customer requests, complaints, and problems.   

Job Requirements

Requirements

• Bachelor's degree preferred. 

 

• Customer care/support experience.

• Able to work with and support sales teams.

• Able to work comfortably and calmly in a fast-paced, high pressure environment.

• Excellent oral and written communications skills.

• Excellent organizational and time management skills.

• Able to work well independently (self-motivated) and in a team environment.

• Good computer skills and accurate typing abilities.

• Working knowledge of Microsoft Office products (Word, Excel).

 

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