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Customer Service Representative

Louisville, KY

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Tired of working every weekend? Looking for a position where you can actually help people? Do you have a passion for helping people and providing good customer service? Do you like to work hard and have experience in customer service such as retail, hospitality, call center, serving, or bartending? Are you looking to start a new career in the medical field? Then we have the position you are looking for. 

RemX is hiring for Customer Service Representatives in a Medical call center. This is a contract to permanent position with a Fortune 500 Medical Company. We are looking for people to fill shifts Monday - Friday between 8 am-8 pm. Pay rate is $15.00 an hour.

We offer weekly pay, referral programs, Online classes to help improve your skills or college level classes. Friendly work environment and place to grow your career.

Job Responsibilities include:

  • Answering inbound calls and making outbound calls.
  • Providing good customer service.
  • Using computer skills for data entry.
  • Gathering and reviewing patient billing and medical information.
  • Gaining authorizations for services and products.
  • Handling coordination of benefits to ensure claims are reimbursable.
  • Operating according to the guidelines of the Federal Health Care Program.
  • Working with carriers to ensure coverage of medication on behalf of the patient.



Job Requirements


  • Ability to type 30 wpm
  • Computer skills.
  • Customer service of at least 6 months.
  • Good work attitude and willingness to help others. 
  • Background screening.

Reach out to us quickly as new classes are forming weekly. We want to get you started in your new career! 

Apply Now