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Medical Customer Service Representative

Charlotte NC

Base Pay: DOE

TYPE: Contract to Hire YOUR DUTIES WILL INCLUDE:  Receive and return all inbound calls Answer messages via email from external parties R...

TYPE: Contract to Hire

YOUR DUTIES WILL INCLUDE: 

  • Receive and return all inbound calls
  • Answer messages via email from external parties
  • Review information of providers in various software programs
  • Update and track all reports, spreadsheets etc 
  • Work with supervisor and team to respond to all inquiries
  • Any other tasks assigned by management 

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Drivers Support Specialist

Concord NC

Base Pay: DOE

TYPE: Direct Hire; Third shift: 6:00 PM to 3:00 AM, 4 days on, 4 days off WHY THIS COMPANY: Our client, a leader in the logistics field,...

TYPE: Direct Hire; Third shift: 6:00 PM to 3:00 AM, 4 days on, 4 days off

WHY THIS COMPANY: Our client, a leader in the logistics field, focuses on efficiency and cost reduction for their clients.  Locally headquartered, they provide supply chain support for a variety of industries with regional and local routes for locations around the country.  This particular opportunity offers a multitude of growth opportunities within the company for a candidate who will be willing to relocate.

YOUR DUTIES WILL INCLUDE:

  • Maintain relationship with assigned truck drivers
  • Manage driver breakdowns or accidents 
  • Evaluate damages and arrange for any necessary repairs 
  • Communicating with vendors 
  • Processing invoices 
  • Prepare accident reports and arrange necessary testing 

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Junior Logistics Specialist

Charlotte NC

Base Pay: DOE

TYPE: Contract to Hire; first shift WHY THIS COMPANY: Our client is one of the world's largest transportation companies.  Associates will...

TYPE: Contract to Hire; first shift

WHY THIS COMPANY: Our client is one of the world's largest transportation companies.  Associates will have the chance to work with a tenured team and the ability to grow into other levels of the business.  With employees all over the world, our client prides themselves on diversity and a dynamic international culture.  

YOU DUTIES WILL INCLUDE:

  • Provide customer support for Supply Chain Management team 
  • Provide planning and scheduling movement of shipments out of warehouse
  • Track and trace shipments, ensuring timely pick-up and arrival to destination
  • Act as point of contact for customer providing status updates, shipment times, etc...
  • Communicate with customers timely and efficiently via phone and email
  • Run reports via Excel (Using Pivot tables and V-Lookup)

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Lost Time Claims Adjuster

Upper Marlboro MD

Base Pay: DOE

TYPE: Direct Hire - sign on bonus available YOUR DUTIES WILL INCLUDE: Manage a caseload of claims Receive claim and confirm policy cover...

TYPE: Direct Hire - sign on bonus available

YOUR DUTIES WILL INCLUDE:

  • Manage a caseload of claims
  • Receive claim and confirm policy coverage
  • Investigate claims thoroughly including coverage and liability
  • Coordinate early return to work efforts
  • Manage litigation issues
  • Negotiate with claimants to resolve claims
  • Evaluate claims
  • Keep claim files documented
  • Handle all levels of claims for lost time
  • Other duties as assigned by management

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Lost Time Claims Adjuster

Nottingham MD

Base Pay: DOE

TYPE: Direct Hire - sign on bonus available YOUR DUTIES WILL INCLUDE: Manage a caseload of claims Receive claim and confirm policy cover...

TYPE: Direct Hire - sign on bonus available

YOUR DUTIES WILL INCLUDE:

  • Manage a caseload of claims
  • Receive claim and confirm policy coverage
  • Investigate claims thoroughly including coverage and liability
  • Coordinate early return to work efforts
  • Manage litigation issues
  • Negotiate with claimants to resolve claims
  • Evaluate claims
  • Keep claim files documented
  • Handle all levels of claims for lost time
  • Other duties as assigned by management

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Staff Accountant

Charlotte NC

Base Pay: DOE

TYPE: DIRECT HIRE WHY THIS COMPANY: Our client is a boutique financial advising group, with a unique approach and custom-tailored plans. You would...

TYPE: DIRECT HIRE

WHY THIS COMPANY: Our client is a boutique financial advising group, with a unique approach and custom-tailored plans. You would work with a team of diverse professionals, who are considered experts in their individual fields. The friendly, small office atmosphere allows for a positive work environment. Our client is growing quickly, expanding their services and areas of expertise.

YOUR DUTIES WILL INCLUDE:

  • Managing the preparation for federal and multi-state business tax returns
  • General bookkeeping, including financial reporting, general ledger maintenance, and budget analysis and preparation
  • Posting journal entries and handling monthly closings
  • Preparing monthly financial reports for clients
  • Managing payroll processes for clients
  • Communicate with Wealth Advising teams to improved processes and procedures
  • Assist with business development and marketing efforts
  • Other responsibilities as needed to assist overall growth of the company

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Logistics Invoicing Specialist

Charlotte NC

Base Pay: 15.00 per HOUR

TYPE: Contract to Hire, first shift WHY THIS COMPANY: Our client is a leading third party logistics company centrally located in Charlott...

TYPE: Contract to Hire, first shift

WHY THIS COMPANY: Our client is a leading third party logistics company centrally located in Charlotte, with operations internationally.  They offer customer driven solutions in a work environment that drives employees to succeed within this field. 

YOUR DUTIES WILL INCLUDE:

  • Audit freight bills submitted by carriers to verify customer business rules and contracts
  • Resolve billing discrepancies with carriers and customers, escalating disputed invoices to supervisor as needed
  • Notify master data group of any missing or inaccurate data in audit system
  • Prepare cost estimates on shipments made
  • Process invoices from start to finish, handling both non-cost and cost audit validations

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Ocean Import/Export Specialist

Charlotte NC

Base Pay: DOE

Type: Contract to Hire, 1st shift YOU DUTIES WILL INCLUDE: Provide customer support for Supply Chain Management team  Provide planning and sc...

Type: Contract to Hire, 1st shift

YOU DUTIES WILL INCLUDE:

  • Provide customer support for Supply Chain Management team 
  • Provide planning and scheduling movement of shipments out of warehouse
  • Track and trace shipments, ensuring timely pick-up and arrival to destination
  • Act as point of contact for customer providing status updates, shipment times, etc...
  • Communicate with customers timely and efficiently via phone and email
  • Run reports via Excel (Using Pivot tables and V-Lookup)

 

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Customer Care Representative

charlotte NC

Base Pay: 15.00 per HOUR

TYPE: Long Term Contract to Hire, Full time; Must be able to work between the hours of 8:00 AM and 8:00 PM Monday through Friday and 2 Saturday&rsq...

TYPE: Long Term Contract to Hire, Full time; Must be able to work between the hours of 8:00 AM and 8:00 PM Monday through Friday and 2 Saturday’s per month from 8:00 AM to 12:00 PM

WHY OUR CLIENT: Our client is a leader in the automotive finance industry offering competitive benefits including healthcare plans, a fun atmosphere with casual dress code, and team-building events. We are seeking growth-oriented individuals who are interested in advancement opportunities both locally and nationwide.

DUTIES WILL INCLUDE:

  • Handle up to 150 inbound/outbound calls daily
  • Use verbal communication skills to gain a clear understanding of customer’s situations, advise them of their options, and negotiate agreeable payment arrangements
  • Use customer service skills to assess each situation and offer/negotiate appropriate solutions based on account needs
  • Use multi-tasking and typing skills to speak with customers while typing to notate the account
  • Use time management skills to balance the quality and quantity of tasks as well as meeting deadlines
  • Use organizational skills to optimize resources and reference materials to maximize efficiency
  • Use written communication skills to accurately and concisely document customer’s accounts

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Service Dispatcher

Monroe NC

Base Pay: DOE

TYPE: Contract to Hire, 8:00 AM to 5:00 PM with some overtime available and occasional Saturday hours YOUR DUTIES WILL INCLUDE: Handle customer in...

TYPE: Contract to Hire, 8:00 AM to 5:00 PM with some overtime available and occasional Saturday hours

YOUR DUTIES WILL INCLUDE:

  • Handle customer inquiries regarding service calls
  • Handle customer inquiries regarding installation of new equipment
  • Schedule and dispatch service calls for technicians keeping in mind necessary actions for key accounts based on service agreements
  • Maintain up to date information including special pricing
  • Monitor technicians using GPS
  • Ensure part orders are entered efficiently in order for technicians to receive parts to complete service calls or installations
  • Support customer information requests regarding service history
  • Other duties as assigned by management

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