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Customer Service Representative

Florence, NJ

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Description

RemX Staffing is partnered with an industry leader in the beverage industry, located in Florence NJ. They distribute the freshest products to supermarkets and institutions on the east coast. This company has continued growth and is committed to reinvestment to provide a first class work environment. 

  • Manage a high volume of inbound calls from customers
  • Provide product information to new and existing customers 
  • Provide information on orders, pricing and shipments 
  • Escalate calls when needed 
  • Document every call in a clear and concise manner 

Job Requirements

In this position you will be responsible for maintaining high company standards and providing outstanding customer service and satisfaction.

 

  • 1-2 years of customer service experience- call center preferred
  • Excellent listening and troubleshooting skills 
  • Basic computer skills 
  • The ability to work and multiple screens and applications 

 

 

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