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Customer Service Representative

Peachtree Corners, GA

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RemX is seeking a Customer Service Representative for a small printing company in Norcross, GA. Pay $15 - $16 depending on experience.

***This is NOT a call center role!*** PLEASE READ DESCRIPTION THOROUGHLY.

This is a Dog-Friendly, Family-run business seeking someone that is polished, professional and driven to succeed!

The Customer Service Representative will:

  • Answer the telephone and handle routine questions and requests/orders by customers.
  • Verify that orders are timely.
  • Help the customer at the front counter, on the phone, or by email.
  • Take Orders (approximately 200 a day) and Enter them in the system.
  • Cross Sell/Up Sell products


Job Requirements

The Customer Service Representative requirements:

  • At least one year in sales, customer service (preferably in the Printing Industry)
  • Must have excellent communications skills (both in person and over phone)
  • Strong knowledge of Microsoft Office Suite (Word, Excel)
  • Adobe InDesign is a big plus!
  • Must be computer savvy and knowledgeable with Social Media platforms.
  • Must be organized, have strong attention to detail, and possess good time management skills.
  • Strong drive for sales and ambition are highly encouraged.
  • Be a self starter! Must be willing to learn/train through hands on experience.
  • Be able to work with a variety of personalities in a fast paced environment
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