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Billing Analyst - North Hollywood, CA

Van Nuys, CA

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Description

The Billing Analyst -

The role will require reviewing of telecommunication bills with current clients, calculating and checking correct invoice charges and checking that all billing issues are current and resolved. This position also delves into billing disputes for customers. Responsibilities: Issuing accurate invoices Handling customer complaints and resolving billing issues Keeping updated records of accounts receivable Reviewing bills with customers, researching disputes utilizing heavy communication with many internal departments as well as customers and agents. Accuracy on different databases Qualifications Telecom experience is a must Candidate must be a self starter High level Excel, Word and Outlook Superb verbal and written communication skills Very detail oriented Exemplary Customer Service Skills Additional 

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