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Early Stage Collections Representative

Wilmington, DE

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Description

RemX is partnered with an Automotive Financial Services Company in search of a career-oriented, enthusiastic team player to join their Customer Accounts/Collections Department! This is a full-time contract to hire position. New graduates welcome!! 

Location: Suburbs of Wilmington, DE 

Pay: $15.50/hour

Early Stage Collections Representative Responsibilities: 

  • Make outbound calls and negotiate payment arrangements with customers for past due accounts
  • Assist customers with finance-related account inquiries
  • Respond to inquiries with professionalism and in a timely manner
  • Document actions appropriately in customer database

Hours:

  • Monday-Thursday 8:30am-5:00pm
  • Friday 8:00am-5:00pm
  • Must be able to work one evening shift (11:00am-8:00pm) per month
  • Must be able to work two Saturdays per month

Job Requirements

Early Stage Collections Representative Requirements:

  • Bachelor’s Degree required, no exceptions 
  • Experience in a previous collections-type role preferred
  • Strong phone and customer service skills
  • Strong communication and negotiation skills
  • Ability to type 55 WPM
  • Ability to thrive in a fast-paced environment
  • Proficiency with Microsoft Office and Windows PC
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