Within this role, you will be the customers' first contact so you must make a great first impression. You will explain our process to potential borrowers and how they may qualify to work with us. When they are ready, you will take their loan application, answer any questions they may have, and deliver excellent customer service. Once the potential borrower's information has been taken and put into an application, a licensed Loan Officer will take over the call to close the deal.
• Deliver prepared questions reading from scripts that describe our financial services
• Input customer detail on paper application, internal database and work an auto-dialer
• Verify customer information is correct on all forms
• Contribute to team effort by accomplishing daily and weekly performance...