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Dealer Support Representative

Fountain Valley, CA

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Description

RemX Irvine has a GREAT OPPORTUNITY for a Dealer Support Representative to work for an AMAZING company located in

Fountain Valley! 

Monday- Friday. Two shifts: 5:30am-2:00pm and 8:00am-4:30pm- NO WEEKENDS! 

Training for 6 weeks on the 5:30am shift and then work the 8:00am shift. MUST BE AVAILABLE to work BOTH SHIFTS!

$19.00 per hour, minimum 6 month contract.

AUTOMOBILE background is extremely helpful but not a requirement.

This position is an immediate start with room for growth within the organization- review the details and apply today!

 

Dealer Support Representative Duties ~ Training will be provided!

• Answer all dealer phone calls with a professional, courteous, and friendly manner

• Receive and respond to requested information on parts and order processing questions from OE Dealership, Regions, Ports, and PDC’s

• Coordinate special order requests

• Provide parts technical assistance to PDC’s in order to properly identify miss-packaged parts

• Assist dealership personnel with parts catalog  

Job Requirements

Dealer Support Representative Requirements

  • Inbound Call Center Experience
  • Multi- tasker - type and talk
  • Toggle multiple screens
  • Compose and reply to emails
  • Courteous and Professional demeanor
  • Eager to resolve issues
  • High School Diploma or GED
  • MUST be available to work 5:30am-4:30pm (8 hour shifts) Monday- Friday
  • Commit to 6 month contract
Apply Now