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Tracing Specialist

Kennesaw, GA

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Description

RemX is seeking a Logistics Tracking Specialist for a logistics company located in Kennesaw, GA.   Pay $13/hour

 

The Logistics Tracking Specialist will:

  • Provide daily support to the Customer Service Team.
  • Act as liaison between customer service and the client.
  • Monitor transit updates and information provided by carrier websites.
  • Update and maintain shipping records in the company database.
  • Be able to problem solve and know when to escalate issues to management.
  • Help build and maintain customer relationships.
  • Assist with customer issues and inquiries.

Job Requirements

The Logistics Tracking Specialist requirements:

  • High school diploma
  • Ability to multi-task and be highly detail oriented. 
  • Excellent communications skills (both written and verbal)
  • Have great customer service, problem solving and decision-making skills.
  • Some understanding of logistics/supply chain is a huge plus.
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