RemX is seeking a Logistics Tracking Specialist for a logistics company located in Kennesaw, GA. Pay $13/hour
The Logistics Tracking Specialist will:
- Provide daily support to the Customer Service Team.
- Act as liaison between customer service and the client.
- Monitor transit updates and information provided by carrier websites.
- Update and maintain shipping records in the company database.
- Be able to problem solve and know when to escalate issues to management.
- Help build and maintain customer relationships.
- Assist with customer issues and inquiries.
The Logistics Tracking Specialist requirements:
- High school diploma
- Ability to multi-task and be highly detail oriented.
- Excellent communications skills (both written and verbal)
- Have great customer service, problem solving and decision-making skills.
- Some understanding of logistics/supply chain is a huge plus.